PRIVACY POLICY

Effective Date: January 1, 2026

Brown Counseling Services is committed to protecting your privacy.

1. Information We Collect

We may collect:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Appointment requests

Please do not submit highly sensitive health information through non-secure website forms.

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date/time of visits

This information helps us improve website functionality.

2. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember preferences

If we use services such as:

  • Google Analytics

  • Embedded videos

  • Scheduling software

These services may place cookies on your device.

You can control cookies through your browser settings.

We do not sell personal data.

3. How We Use Information

We use information to:

  • Respond to inquiries

  • Schedule appointments

  • Improve our website

  • Comply with legal and ethical obligations


4. HIPAA and Protected Health Information (PHI)

If you become a client, your protected health information is governed by our Notice of Privacy Practices, provided separately during intake.

This website Privacy Policy applies only to website activity — not to clinical records.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information:

  • With service providers who assist in website hosting or scheduling

  • If required by law

  • To protect rights, safety, or legal compliance


6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission is 100% secure.


7. Your Choices

You may:

  • Request correction of your information

  • Request deletion of non-clinical website data

  • Opt out of marketing communications (if applicable)

Contact us at:
Courtney@browncounselingservices.org
Phone: 208 600-2072

8. Children’s Privacy

This Site is not directed to children under 13. We do not knowingly collect information from children through the website.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.